1. Introduction
Welcome to FormsToDB ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at formstodb.com.
2. Information We Collect
2.1 Information you provide directly
- Account registration: name, email address, password
- Billing information: payment details processed securely by Stripe (we do not store card numbers)
- Profile settings: phone, WhatsApp number, company name, Zapier webhooks
- Support communications: messages you send us via the contact form or support tickets
2.2 Information collected automatically
- Usage data: pages visited, features used, timestamps
- Device information: browser type, operating system, IP address
- Cookies and tracking: session cookies for authentication (see Cookie Policy)
2.3 Lead data (submitted via your forms)
When your website visitors submit forms integrated with FormsToDB, we collect and store the data they enter on your behalf. You are the data controller for this lead data; we act as a data processor. See our GDPR policy for more details.
3. How We Use Your Information
- To provide, maintain, and improve our service
- To process payments and send billing notifications
- To send transactional emails (lead notifications, account alerts)
- To respond to customer support requests
- To detect and prevent fraud or abuse
- To comply with legal obligations
- To analyze usage patterns and improve the platform
We do not sell your personal data or your leads' data to third parties.
4. Data Sharing and Third Parties
We share data only with trusted service providers necessary to operate our platform:
- Stripe — payment processing (subject to Stripe's Privacy Policy)
- Hetzner — cloud infrastructure and server hosting
- SMTP providers — transactional email delivery
- ip-api.com — IP geolocation for lead analytics (IP only, no personal data)
We do not share data with advertisers or analytics platforms unless you configure Google Analytics or Facebook Pixel in your account settings.
5. Data Retention
We retain your account data for as long as your account is active. Lead data is retained until you delete it or close your account. After account closure, data is deleted within 30 days unless legally required to retain it.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: request a copy of your personal data
- Rectification: correct inaccurate data
- Erasure: request deletion of your data
- Portability: receive your data in a machine-readable format
- Objection: object to certain types of processing
- Restriction: request we limit how we use your data
To exercise these rights, contact us at privacy@formstodb.com.
7. Security
We implement industry-standard security measures including encrypted connections (HTTPS/TLS), bcrypt password hashing, and session-based authentication. We cannot guarantee absolute security, but we take reasonable steps to protect your data.
8. Children's Privacy
FormsToDB is not intended for use by persons under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website. Continued use of FormsToDB after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or to exercise your rights, contact:
Email: privacy@formstodb.com
Address: FormsToDB, Online Platform